Follow up with your customers automatically, and establish the purchase -> earn-reviews -> attract-customers cycle. This task comes prefilled with a friendly email that gives the customer direct links to their purchases on your website – customize this email to taste.
Runs 1 week after an order is fulfilled. Configuration includes email subject and email body.
{% assign has_product = false %}
{% for line_item in order.line_items %}
{% if line_item.product_exists %}
{% assign has_product = true %}
{% endif %}
{% endfor %}
{% assign send_email = false %}
{% if has_product and order.email %}
{% assign send_email = true %}
{% endif %}
{% if send_email or event.preview %}
{
"action": {
"type": "email",
"options": {
"to": {{ order.email | json }},
"subject": {{ options.email_subject__required | json }},
"body": {{ options.email_body__multiline_required | strip | newline_to_br | json }},
"reply_to": {{ shop.customer_email | json }},
"from_display_name": {{ shop.name | json }}
}
}
}
{% endif %}Will you review your order? :)
Hello,
Thanks for ordering from {{ shop.name }}!
Your item{% if order.line_items.size > 1 %}s{% endif %} arrived a week ago, and we have a quick question: <b>will you review your purchase?</b>
Here {% if order.line_items.size > 1 %}are direct links{% else %}is a direct link{% endif %}, to make this easy for you:
<ul>{% for line_item in order.line_items %}{% if line_item.product_exists or event.preview %}<li><a href="https://{{ shop.domain }}/products/{{ line_item.product.handle }}">{{ line_item.name }}</a></li>{% endif %}{% endfor %}</ul>
Thanks so much!
Sincerely,
The team at {{ shop.name }}