Email customer when their order is paid with Mechanic.

Mechanic is the one-tool-does-it-all automation app for Shopify. :)

Email customer when their order is paid

by Isaac Bowen (

Quickly send a thank-you email (or any other sort of follow-up email) to your customers, as soon as their order is paid. And it's super easy to add a delay - set the task to subscribe "shopify/orders/paid+2.days" or "shopify/orders/paid+1.week" instead to create a thoughtful just-checking-back-in-with-you message. :)

Runs when an order is paid. Configuration includes subject and body.

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Developer details

when an order is paid (shopify/orders/paid)
subject (required), body (multiline, required)
  "action": {
    "type": "email",
    "options": {
      "to": {{ | json }},
      "subject": {{ options.subject__required | json }},
      "body": {{ options.body__multiline_required | strip | newline_to_br | json }},
      "reply_to": {{ shop.customer_email | json }},
      "from_display_name": {{ | json }}
Yep, that’s just Liquid! If this is interesting to you, check out our documentation! Mechanic is hugely developer-friendly. :)
Order #{{ order.order_number }} is paid - thank you!