Email customer when their order is paid with Mechanic.

Mechanic is the one-tool-does-it-all automation app for Shopify. :)

Email customer when their order is paid

by Isaac Bowen (team@usemechanic.com)

Quickly send a thank-you email (or any other sort of follow-up email) to your customers, as soon as their order is paid. And it's super easy to add a delay - set the task to subscribe "shopify/orders/paid+2.days" or "shopify/orders/paid+1.week" instead to create a thoughtful just-checking-back-in-with-you message. :)

Runs when an order is paid. Configuration includes subject and body.

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Developer details

Mechanic is designed to benefit everybody: merchants, customers, developers, agencies, Gurus, everybody.

That’s why we make it easy to configure automation without code, why we make it easy to tweak the underlying code once tasks are installed, and why we publish it all here for everyone to learn from.

Events
when an order is paid (shopify/orders/paid)
Options
subject (required), body (multiline, required)
Script
{
  "action": {
    "type": "email",
    "options": {
      "to": {{ order.email | json }},
      "subject": {{ options.subject__required | json }},
      "body": {{ options.body__multiline_required | strip | newline_to_br | json }},
      "reply_to": {{ shop.customer_email | json }},
      "from_display_name": {{ shop.name | json }}
    }
  }
}
Mechanic tasks are written in Liquid, which makes them easy to write and easy to modify. Learn more about our platform.
Defaults
Subject
Order #{{ order.order_number }} is paid - thank you!