Mechanic is a development and ecommerce automation platform for Shopify. :)
Using Fulfillment By Amazon for your business? Stay on top of your customer experience by getting notified whenever FBA is unable to fulfill your order.
Runs Occurs whenever a fulfillment is created and Occurs whenever a fulfillment is updated. Configuration includes email recipient, email subject, and email body.
Mechanic is designed to benefit everybody: merchants, customers, developers, agencies, Shopifolks, everybody.
That’s why we make it easy to configure automation without code, why we make it easy to tweak the underlying code once tasks are installed, and why we publish it all here for everyone to learn from.
(By the way, have you seen our documentation? Have you joined the Slack community?)
shopify/fulfillments/create shopify/fulfillments/update
{% assign cache_key = "fulfillment-failure-email-sent-" | append: fulfillment.id %}
{% assign order_qualifies = false %}
{% if fulfillment.service == "amazon_marketplace_web" and fulfillment.status == "failure" and cache[cache_key] != true %}
{% assign order_qualifies = true %}
{% endif %}
{% if order_qualifies or event.preview %}
{
"action": {
"type": "email",
"options": {
"to": {{ options.email_recipient__email_required | json }},
"subject": {{ options.email_subject__required | json }},
"body": {{ options.email_body__multiline_required | strip | newline_to_br | json }},
"reply_to": {{ shop.customer_email | json }},
"from_display_name": {{ shop.name | json }}
}
}
}
{
"action": {
"type": "cache",
"options": {
"set": {
"key": {{ cache_key | json }},
"value": true
}
}
}
}
{% endif %}FBA failure for order {{ fulfillment.order.name | default: "#12345" }}Hello,
Amazon has reported a fulfillment failure for order {{ fulfillment.order.name | default: "#12345" }}. Here's the message they included:
> {{ fulfillment.receipt.response_message | default: "(no message given)" }}
View this order's details in Shopify:
https://{{ shop.myshopify_domain }}/admin/orders/{{ fulfillment.order.id | default: 12345 }}
Thanks,
- Mechanic, for {{ shop.name }}